Inventory management and predictive analytics systems are emerging as key technologies driving digital transformation in the manufacturing industry. According to the latest report by global market research firm Gartner, 75% of manufacturers have identified the adoption of predictive analytics technology as their top digital transformation priority, a 23% increase from the previous year.
In particular, the need for AI-based predictive solutions that go beyond the limitations of traditional ERP systems is increasing day by day.
According to an industry analysis by Deloitte, the demand forecast accuracy of manufacturing companies that use only existing ERP systems is only 60% on average, and the resulting inventory-related cost loss is estimated to be 12-15% of annual sales.
Against this industrial backdrop, IMPACTIVE AI's AI-based predictive solution 'Deepflow' has successfully transformed inventory management at manufacturer O. This case study will analyze in detail the process of overcoming the limitations of traditional ERP systems with AI technology and its results.
Inventory management in the manufacturing sector is becoming a key factor in determining corporate competitiveness. According to the World Bank's 2023 Industrial Report, the cost of inventory management for global manufacturing companies accounts for an average of 32% of total operating costs, a trend that has been on the rise for the past five years.
The inefficiency of inventory management hurts companies in two major ways. The first is the loss of opportunities due to insufficient inventory, and the second is the increase in storage costs due to excess inventory.
In 2023, US and Canadian retailers lost roughly $350 billion in potential sales due to inventory depletion. As of 2021, retailers have missed out on $8.2 billion in sales opportunities due to lack of inventory.
According to a McKinsey survey, 71% of consumers said they have switched brands or retailers when they could not find the product they wanted in stock. Only 13% remain loyal to the brand and wait for the product to be restocked.
Company O, a mid-sized manufacturing company with annual sales of 500 billion won, was facing serious operational problems in the process of managing about 30,000 types of parts.
Due to the demand forecasting limitations of the existing ERP system, an average of 290,136 cases of inventory shortages occurred per month, which led to production line stoppages and emergency purchases, resulting in additional costs of about 20 billion won per year.
In addition, inaccurate safety stock settings caused another inefficiency. An average of 234,521 excess stocks were generated per month, and the resulting storage costs and capital burden amounted to approximately 18 billion won per year.
The manual inventory analysis introduced to solve these problems has actually made the situation worse. Despite the fact that 450 hours of manpower were spent on inventory analysis per month, the inefficiency was compounded by additional losses of about 5 billion won per year due to human error.
Deepflow approached the problem of Company O through advanced technology. The predictive accuracy was greatly improved by learning in real time the demand patterns for each product, market trends, seasonality, and promotional effects through a demand forecasting algorithm based on deep learning.
The dynamic safety stock management system, which was introduced at the same time, automatically adjusts the optimal safety stock level by analyzing product-specific supply chain risks, lead time volatility, and demand volatility in real time.
In addition, the system has been fully integrated with the ERP system to automate the entire process from data analysis to decision-making, thereby minimizing human error and maximizing work efficiency.
Since the introduction of Deepflow, Company O has achieved remarkable results. The number of inventory shortages has decreased by 49.1% from 290,136 to 147,597 on a monthly average. In addition, the problem of excess inventory has also been dramatically improved, saving 70.9% from 234,521 to 68,492 on a monthly average.
In total, this can lead to a reduction in inventory costs of more than 1.17 billion won per month, which can lead to annual savings of more than 14 billion won.
Company O's success story is a good example of the innovative changes that AI technology adoption can bring to the manufacturing industry.
According to an analysis by Forrester Research, manufacturing companies that have adopted AI-based predictive analytics have reduced inventory management costs by 35% on average and improved operational efficiency by 45%.
In particular, the successful integration of the ERP system and AI technology has presented a new model for digital transformation. According to a survey by IDC, 80% of global manufacturing companies are expected to incorporate AI technology into their ERP systems by 2025, which further highlights the pioneering significance of Company O's case.
IMPACTIVE AI is promoting the development of more advanced technologies based on the success of Company O. It is developing an advanced prediction model that will increase the accuracy of prediction from the current 85% to 95% through real-time linkage with external data.
In addition, it plans to develop customized algorithms that reflect the characteristics of each industry to increase their applicability in various industries.
Furthermore, based on its current success in the domestic market, CJ Logistics is also making inroads into the global market. It is aiming to enter major markets in the Asia-Pacific region by 2025, and through this, it plans to strengthen its position as a global company.
The case of Company O clearly demonstrated that AI technology can lead to innovation in inventory management in the manufacturing industry. It is particularly significant in that it has achieved substantial cost savings and efficiency improvements by supplementing the limitations of existing ERP systems with AI technology.
IMPACTIVE AI plans to support the digital transformation of more manufacturing companies based on this success story. This will be a new milestone that will go beyond strengthening the competitiveness of individual companies and lead to innovation in the manufacturing industry as a whole in Korea.