Deepflow Terms of Service

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Chapter 1 General Provisions

Article 1 (Purpose)

These Terms of Service (hereinafter the "Terms") are intended to set forth the conditions and procedures for using the services provided by Impactive AI Co., Ltd. (hereinafter the "Company") in connection with such services, the rights, obligations, and responsibilities between the Company and the customer (or Member), and other necessary matters.

Article 2 (Definitions)

The definitions of terms used in these Terms are as set out in each of the following subparagraphs. The interpretation of any term not defined herein shall follow the relevant laws and the guidance provided for each service.

Service: refers to all internet services that the Company provides so that customers or Members may use them through various wired or wireless devices or programs such as PCs and mobile terminals. This includes services provided to customers or Members through programs or services developed or built by third parties using APIs disclosed by the Company.
Member: refers to a customer who has accessed the Service, agreed to these Terms, and been issued an ID and password.
Customer: refers to a person who intends to enter into a use agreement with the Company in order to use the Service.
Member Information: refers to the customer’s personal information, such as name and contact details, that the Company requests the customer to enter in the membership application form (hereinafter the "Application Form").
ID (Unique Number): refers to the combination of letters and numbers selected by the Member and approved by the Company for the purpose of identifying the Member and enabling the Member’s use of the Service.
Password: refers to the combination of letters and numbers set by the Member to protect the Member’s information.
Deepflow: refers to the service for which a subscribing Member must pay the Company usage fees and other charges in return for use of the service subscribed to among the services.
Termination: refers to the act by which the Company or a Member ends the use agreement for a service that has been entered into.
Posting: refers to symbols (including URLs), text, audio, sound, video (including moving images), images (including photographs), files, and the like that a Member posts or registers in the service provided by the Company.

Article 3 (Effect and Amendment of the Terms)

These Terms take effect by being posted on the service screen or notified to Members by other means such as a pop-up on the website.
The Company may amend these Terms within the scope that does not violate relevant laws, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
When amending the Terms, the Company shall specify the reason for the amendment and the effective date, and shall give notice in the manner set out in Paragraph 1, together with the current Terms, from seven (7) days before the effective date until the day before the effective date.
If a Member does not express an intention to reject the amended Terms by the effective date of the change despite the Company having given notice of the amended Terms in accordance with Paragraph 3, the Member shall be deemed to have agreed to the amended Terms.
A Member who does not agree to the amended Terms may request termination of the use agreement.
Members must exercise due care regarding amendments to the Terms, and the Company shall not be responsible for any damage to a Member arising from the Member’s lack of awareness of the amended Terms.

Article 4 (Rules Outside These Terms)

Matters not specified in these Terms shall be governed by relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on the Regulation of Terms and Conditions, and the Telecommunications Business Act, as well as by the detailed service usage guidelines established by the Company.
The Company may establish separate terms of service and policies (hereinafter the "Paid Service Terms, etc.") for paid services and individual services. Where such content conflicts with these Terms, the "Paid Service Terms, etc." shall take precedence.

Chapter 2 Service Use Agreement

Article 5 (Application for Use)

An application is made by the customer completing the Company’s membership application form.
The customer must apply under their own real name. The Company shall post the key contents of the basic terms before service use and process the registration after obtaining the customer’s consent.
If the Company provides the service without the customer’s consent, it may not charge fees for that service.
Member Information entered by the customer in the Application Form is deemed to be the customer’s actual information. A Member who does not enter actual information may not receive legal protection and may be restricted in using the Service.
The ID of a Member who applies for use by improper purposes and means, such as misappropriating another person’s personal information, may be deleted without prior notice, and such Member may be punished in accordance with relevant laws.

Article 6 (Formation of the Use Agreement)

The service use agreement is formed when a customer selects "I agree" to these Terms and the "Privacy Policy," completes the Application Form prescribed by the Company to apply for use of the Service, and the Company accepts such application.
The Company shall accept applications for use of the Service in the order received, unless there is an operational or technical obstacle.
A customer’s selection of "I agree" and completion of the Application Form under the preceding paragraph is deemed to constitute acknowledgment of the contents of these Terms and the "Privacy Policy," and agreement to comply with the various policies the Company operates for service use (e.g., copyright policy, spam policy) and matters notified from time to time.
The use agreement is concluded on a per-user-ID basis, and the unit of contract consists of one or more user IDs.
In the case of bulk use of the Service, special circumstances of use, or where group registration is required under the Company’s policy, the Service shall be provided under a separate use agreement.

Article 7 (Restrictions on Acceptance of Use Applications)

The Company may decline to accept an application for use that falls under any of the following:
- Where it is technically impossible to provide the service;
- Where the application is made using another person’s name;
- Where the Application Form contains false information;
- Where required entries in the Application Form are omitted or incorrectly entered;
- Where the application is made for the purpose of, or in a manner that, undermines public order or good morals;
- Where the applicant has previously lost membership status due to reasons attributable to the Member (however, this does not apply where six (6) months or more have elapsed since the loss of status and the Company has approved re-registration);
- Where other conditions of use established by the Company are not met.
The Company may differentiate use by subdividing usage time, number of uses, service menus, and the like according to the type and grade of Member, with respect to Members using the Service, in any of the following cases:
- Where the customer is in arrears on fees payable to the Company (including surcharges and unlawfully evaded fees);
- Where there is insufficient capacity in service-related facilities, or there is a technical or operational problem.
Where the Company declines or withholds acceptance of a membership application under Paragraph 1 or 2, the Company shall, in principle, notify the customer thereof.

Chapter 3 Obligations of the Contracting Parties

Article 8 (Obligations of the Company)

The Company shall do its best to provide continuous and stable service in accordance with these Terms.
The Company shall take technical safeguards for the security of personal information, including Members’ credit information, and exercise due diligence in its management, so as to do its best to protect Members’ personal information.
Where opinions or complaints raised by a Member are deemed justified, the Company shall promptly handle them. However, if prompt handling is difficult, the Company shall notify the Member of the reason and the schedule for handling.
The Company shall endeavor to provide convenience to Members in procedures related to the agreement, such as concluding, amending, and terminating the use agreement.
The Company shall maximize customer satisfaction and contribute to the development of internet business by providing high-quality service through fair and sound service operation and continuous research and development.

Article 9 (Obligations of the Member)

Members must comply with relevant laws, these Terms, the service usage guide, precautions posted on the Service, and matters the Company notifies to Members in connection with service use, and shall not engage in any act that interferes with the Company’s business.
Except where officially recognized by the Company, a Member may not engage in business activities such as selling goods using the Service. The Company shall not be responsible for the results or losses of any business activities conducted in violation of this, or for any legal measures such as detention by relevant authorities, and the Member shall be liable to the Company for damages in connection with such acts.
Members must complete all entries based on facts when filling out the Application Form or changing Member Information. If it is discovered that false information or another person’s personal information was used, the Member may not assert any rights in connection with service use.
A Member may not transfer or gift the right to use the Service or any other status under the service use agreement to another person, nor provide it as collateral.
Members must thoroughly manage their Member ID and password. The Member alone bears responsibility for all consequences arising from poor management, improper use, and the like, and the Company bears no responsibility whatsoever in this regard.
A Member must not allow a third party to use the Member’s ID and password. If the Member becomes aware that their ID and password have been stolen or are being used by a third party, the Member must immediately change the password, notify the Company of the fact, and follow the Company’s guidance.
No one may engage in web crawling or similar acts without prior consultation in order to collect the Company’s service information.
A Member may not change the ID assigned upon concluding the use agreement. To change it for unavoidable reasons, the Member must terminate the use agreement and re-register.
If the Member Information entered in the Application Form at the time of registration changes while using the Service, the Member must update the Member Information without delay. The Member bears all responsibility arising from failure to update Member Information.

Article 10 (Notice to Members)

The Company may notify Members of matters concerning the rights and obligations necessary for the Member’s service use by email, SMS, or the like, issued by the Company or designated by the Member.
In the case of notice to an unspecified number of Members, the Company may substitute individual notice by posting on the Service.

Article 11 (Protection and Use of Member Information)

The Company collects customers’ Member Information in accordance with the "Privacy Policy," by lawful and fair means and within the minimum scope necessary for the formation and performance of the use agreement.
The Company’s "Privacy Policy" does not apply to other websites linked from the Service (meaning websites not operated by the Company; the same applies hereinafter).
The Company may provide a Member’s Member Information where an administrative or investigative agency requests its inspection or submission in accordance with relevant laws such as the Telecommunications Business Act, the Protection of Communications Secrets Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
The Company bears no responsibility whatsoever for Member Information exposed due to reasons attributable to the Member.
In principle, the Company performs the handling and management of Member Information and the operation of the Service by itself. However, when necessary, it may entrust some or all of such work to a company selected by the Company, and where the handling and management of Member Information or service operation is entrusted, this shall be disclosed in the "Privacy Policy."
Where a Member wishes to withdraw consent to the use or provision of the Member Information provided to the Company during the conclusion of the use agreement, this shall follow the "Privacy Policy." If the Member withdraws such consent, the service use agreement is automatically terminated.

Chapter 4 Use of the Service

Article 12 (Use of the Service)

The Company commences the Service from the time it accepts a Member’s application for use. However, for some services, the Service commences from a designated date.
Where the Service cannot be commenced due to operational or technical obstacles of the Company, the Company shall give notice on the Service or notify the Member thereof.
Use of the Service is, in principle, available 24 hours a day, year-round. However, the Service may be temporarily suspended for the Company’s operational, technical, or service-operation-policy reasons. In such cases, the Company shall give notice in advance or afterward.
The Company may divide the Service into certain scopes and set separately the available time for each scope, in which case it shall give notice of such content.
The Company may establish separate terms for individual services within the Service. Consent to terms applied separately to an individual service is obtained through a separate consent procedure when the Member first uses the individual service.
All forecasts, data, analyses, and information provided by this Service are general reference materials only and do not, under any circumstances, constitute investment advice, a recommendation for investment or decision-making, or a recommendation to buy or sell any specific product. Users must clearly recognize that this Service does not provide advisory activities under the financial investment business.

Article 13 (Change and Suspension of Service)

Where there is a substantial reason to change the Service (including individual services), the Company may change and provide the Service after notifying the content of the change and the date of provision in the notices section.
The Company may change a Member’s ID in consultation with the Member where the Member’s ID falls under any of the following:
- Where the ID is registered with the Member’s phone number, resident registration number, or the like, raising privacy concerns;
- Where it is offensive to others or contrary to good morals;
- Where the ID duplicates that of another Member, making service provision difficult;
- Where there is another reasonable cause.
The Company may restrict or suspend all or part of the Service in any of the following cases:
- Where it is unavoidable due to work such as repair of service facilities;
- Where a Member interferes with the Company’s business activities;
- Where a Member or customer uses the Service through crawling, scraping, macros, caching, and the like;
- Where a Member or customer uses the Service (search, page access, etc.) excessively, or is deemed problematic, in order to prevent misuse of information;
- Where normal service use is disrupted due to a power outage, failure of various facilities, surge in usage, and the like;
- Where there is other force majeure such as a natural disaster or national emergency.
This Service is exclusively for business (corporate) Members. Membership registration is limited to persons aged 19 or older who represent a business or have been lawfully delegated authority by it. The Company does not intentionally collect or process the personal information of children under the age of 14, and where the Company becomes aware of such information, it immediately takes deletion measures.

Article 14 (Posting of Information)

In operating the Service, the Company may post various information on the service screen or provide it to Members by means such as email. However, when sending email, SMS, and the like to Members, the Company shall confirm whether consent to receive has been given and shall send such communications only to Members who have consented to receive them.

Article 15 (Responsibility for Postings)

The Company may delete, without prior notice, a Posting posted or transmitted by a Member within the Service if it is deemed to fall under any of the following, and the Company shall bear no responsibility for such deletion:
- Where the content slanders or defames the Company, another Member, or a third party;
- Where the Posting contains content that violates public order and good morals;
- Where the content infringes the copyright of the Company, the copyright of a third party, or any other rights of others;
- Where the content is contrary to the detailed usage guidelines established by the Company for each individual service;
- Where the content is unrelated to the service provided by the Company;
- Where unnecessary or unauthorized advertisements or promotional materials are posted;
- Where the content is created by misappropriating another person’s ID or name without authorization, or by altering or falsifying information entered by others without authorization;
- Where the same content is repeatedly posted multiple times, contrary to the purpose of posting;
- Where it is otherwise deemed to violate relevant laws or the Company’s detailed usage guidelines for individual services.
The Company may separately establish and implement detailed usage guidelines for Postings for each individual service, and Members must post Postings (including transmissions between Members) in accordance with such guidelines.

Article 16 (Copyright of Postings)

The copyright and other intellectual property rights to works created by the Company belong to the Company.
Among the materials provided in the Company’s Service, the original texts published by government and public agencies such as the legislative, judicial, and administrative branches are public materials. However, content that summarizes, classifies, edits, or processes such materials, and the commentary, summaries, editor’s notes, and other annotations added to such materials, are works of the Company protected under the Copyright Act.
The copyright of a Posting posted by a Member within the Service is protected under the Copyright Act, and the copyright and other intellectual property rights to works created by the Company belong to the Company.
A Member may not use, for commercial purposes, or allow a third party to use, by means such as reproduction or distribution, any information obtained through use of the Service to which intellectual property rights belong to the Company, without the Company’s separate consent.
A Member permits the Company to use, within and outside the Republic of Korea, the Postings the Member has posted within the Service for the following purposes. In such case, however, the source must be indicated in the result as Impactive AI Co., Ltd. (or Impactive AI):
- Modifying a Posting, such as by converting its size or simplifying it, in order to use the Posting within the Service (including where the Service is provided within a designated area of a site or media operated by a third party);
- Reproducing, transmitting, and displaying the Posting on other sites operated by the Company;
- Having media, news agencies, and the like report or broadcast the content of the Posting for the purpose of promoting the Company’s Service.
A Member’s posting of a Posting on the Service is deemed to constitute permission for other Members to use the Posting within the Service and for the Company to use it as a search result.
For service operation policy reasons or where integrating among sites operated by the Company, the Company may, without changing the content of a Posting, change or relocate the posting location of the Posting, or share it across sites for the Service. Where a Posting is relocated, changed, or shared, prior notice shall be given.

Chapter 5 Service Fees

Article 17 (Service Fees and Payment Methods)

The Member type and usage fees corresponding to the service used by a Member shall follow the fee structure set out in the paid-member fee guide, except where a separate agreement has been made between the Company and the Member.
Among the usage fees for services provided by the Company, fees charged as a monthly flat rate are charged normally even in the month in which the Member withdraws from the Company.
Payment methods and other matters concerning fees shall follow the Company’s notices and what is determined for each service. However, where the content is changed for special reasons such as the addition of features, it shall follow the content that the Company determines and posts in the service usage guide or separately announces.

Chapter 6 Termination of Agreement

Article 18 (Termination of Agreement and Use Restrictions)

A Member who wishes to terminate the service use agreement must apply for termination at the "Customer Center" or the like operated by the Company.
Where a Member violates these Terms or the terms of service for individual services, the Company may restrict service use or terminate the use agreement in stages, such as warning, temporary suspension of use, and permanent suspension of use.
A Member may file an objection in accordance with the procedures established by the Company regarding the suspension of service use under Paragraph 2 or other matters related to service use, and where the Company deems the Member’s objection justified, it shall immediately resume service use.

Article 19 (Surcharges and Refund Policy)

Where a customer fails to pay the usage fee by the designated due date, the Company may impose a surcharge equal to 5% of the unpaid fee, and where the fee remains unpaid for 15 days from the payment deadline, the Company may suspend provision of the Service.
The Company shall not impose a surcharge where it is acknowledged that the invoice was not delivered to the fee payer or their agent for reasons not attributable to the Member.
Where a person applies for re-registration without paying the service usage fee, they may be disadvantaged under the Company’s review procedures.
In the event of an overpayment of usage fees, the Company shall, from the date it becomes aware of the cause, take necessary measures such as refunding the overpaid amount and notify the cause. However, the Company shall not be responsible for refunds of usage fees where normal service operation has taken place.
A user must express their intention regarding a refund to the Company by wired or wireless means, and the Company shall, after receiving the refund request and confirming the Member’s request and the refund regulations, process the refund promptly.
A full refund is given where the Service has not been used within 7 days from the user’s payment date. Where there is a history of service use, the provided service is deemed already used and a refund is not possible.

Chapter 7 Damages

Article 20 (Damages)

Where damage occurs to the Company due to a Member’s violation of the provisions of these Terms, the Member who violated these Terms shall compensate the Company for all damages incurred by the Company.
Where the Company receives claims for damages, lawsuits, or various other objections from a third party other than the relevant Member due to an unlawful act or a violation of these Terms committed by the Member in the course of using the Service, the relevant Member shall indemnify the Company at the Member’s own responsibility and expense. If the Company is not indemnified, the relevant Member shall compensate the Company for all resulting damages.
The Company does not warrant the accuracy, completeness, or timeliness of forecasts, and bears no responsibility for direct or indirect damages arising from use of the Service.

Article 21 (Disclaimer)

Where the Company cannot provide the Service due to force majeure such as a natural disaster, war, or other equivalent event, it is exempt from responsibility for providing the Service.
The Company is not responsible for obstacles to service use or damages arising from reasons attributable to the Member.
The Company bears no responsibility where it fails to provide the Service because a key telecommunications business operator suspends or fails to normally provide telecommunications services.
The Company is exempt from responsibility for damages arising from unavoidable reasons such as repair, replacement, regular inspection, or construction of service facilities.
A Member is responsible for the security of the mandatory registration items (such as mobile phone number) and password that the Member registered with the Company in connection with the Service, and the Company is not responsible for damages arising from the leakage of member information such as ID and password due to the Member’s intent or negligence.
The Company is not responsible where damage arises from an error in the Member’s computer, or where damage arises from the Member’s inadequate entry of personal information and email address.
The Company is not responsible for damages arising from materials a Member obtains while using the Service. The Company is also not responsible for compensating mental harm a Member suffers due to other Members while using the Service.
A Member confirms that the data and analytical materials on the Service are solely for the purpose of providing information for the Member’s business, and that responsibility therefor lies entirely with the Member who uses the information.
The Company has no obligation to intervene in disputes arising through the Service among Members or between a Member and a third party, and is not responsible for compensating damages resulting therefrom.
The Company is not responsible for the content, such as the reliability and accuracy, of various information, materials, and facts a Member posts on the Service.
The Company is not responsible for the validity, suitability, legal reasonableness, copyright compliance, or the like of content contained in companies (other online sites) linked to or affiliated with the Company’s site, and is not responsible for any damages arising therefrom.
The service provider bears no legal responsibility whatsoever for losses, costs, or damages arising as a result of investments or decisions a Member makes by adopting or utilizing the forecasts or information provided by this Service. All investments and decisions must be made under the Member’s own judgment and responsibility.

Article 22 (Dispute Resolution and Jurisdiction)

Where a dispute arises between the Company and a Member in connection with service use, the Company and the Member shall, as a priority, sincerely consult to resolve the dispute.
Where a lawsuit is filed regarding a dispute arising in connection with service use, the court under the Civil Procedure Act having jurisdiction over the location of the Company’s Seoul office shall be the competent court.

Addendum

These Terms take effect from May 29, 2026.

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